The Need To Know.

Zero Bullshit FAQ

No corporate fluff, just straight answers. If you have a question about the gear, the science, or shipping, the answer is here.

Shipping & Logistics

Where does my gear ship from?

All gear ships directly from our domestic 3PL warehouse located right here in the USA. We strictly do not engage in any slow, overseas dropshipping bullshit. This ensures premium packaging and fast, reliable handling.

How fast is shipping and processing?

We move fast. Orders are processed and handled at the warehouse within 24 hours of placement. Standard Shipping takes 3 to 5 business days to reach your door. Need it faster? Choose Express Shipping at checkout for a 1 to 2 business day delivery.

How much does shipping cost?

Standard shipping is 100% FREE on all orders over $50, or if you purchase any of our complete Systems/Bundles. For smaller orders under $50, we charge a flat rate of $6.95.

The Gear & Ingredients

Where are Formula 41 products manufactured?

Proudly made in the USA. Every single skincare product and supplement in our lineup is engineered and produced in certified laboratories that are fully registered and inspected by the FDA under strict GMP (Good Manufacturing Practices) regulations.

What makes your ingredients "clinical-grade"?

It means we use active, high-concentration compounds (like Peptides, Retinol, and Vitamin C) that actually alter and improve the skin’s performance, rather than cheap fillers. Our formulas are 100% Vegan and Cruelty-Free. We use vegetarian capsules (Veggie Caps) for our supplements.

What chemicals do you leave out?

We engineered this gear to be potent but clean. That means 0% parabens, 0% sulfates, zero endocrine disruptors, and absolutely no heavy synthetic fragrances that mess with your skin or hormones.

Are the Performance Fuel supplements powder or capsules?

Capsules. Active guys don't have time for messy powders, clumpy shakers, or choked-down chemical aftertastes. Our supplements come in clean, easy-to-swallow veggie capsules designed to fit perfectly into your 09:00 AM daily protocol.

How long does one bottle or kit last?

Every single container whether it’s a cleanser, serum, or a bottle of supplements is precision-engineered to last exactly 30 days of daily use when following The Playbook protocol. This structure supports an easy, monthly routine reset.

Routine & Compatibility

I have a beard. Can I still use the skincare routine?

Yes. The Charcoal Cleanser is highly effective at washing away trapped sweat and killing "beardruff" (dandruff under the beard). For the serums and hydration creams, simply massage them through the hair into the skin beneath, focusing heavily on the exposed face and neck areas.

Do I use the skincare gear before or after I shave?

Wash your face with the Charcoal Cleanser BEFORE you shave—it softens the facial hair and preps the skin. Apply your serums, eye gel, and hydration cream AFTER you shave to immediately soothe irritation, kill razor burn, and lock in moisture.

Guarantee & Returns

What if the products don't work for me?

We back our gear with a 30-Day Performance Guarantee which aligns perfectly with the skin's natural 28-day cell regeneration cycle. Run the protocol. If your body chemistry doesn't respond and your skin doesn't stay matte and clean, send it back. We accept returns even if the bottles are completely empty. You cover the return shipping to our US warehouse, and we refund 100% of the product price. No restocking fees, no bullshit.